How to read the 2026 Gartner Magic Quadrant for Workplace Experience Applications if you're a communicator
The 2026 Gartner Magic Quadrant for Workplace Experience Applications lives in facilities and IT. But as companies rewrite return-to-office policies, the physical office experience is landing squarely in communicators' laps — and several vendors on this report will already look familiar.
Howe To: Win the Strategic Global Awards
Greg Howe won Internal Engagement Campaign of the Year at the inaugural Strategic Global Awards in Brussels. Judges called it "a masterclass in translating strategic intent into measurable business impact." Here's his full nomination submission, word for word, plus the planning framework he used to pull it off.
94% say internal comms is respected; only 30% can prove its working
Oak Engage surveyed 250 IC and HR professionals. 94% feel respected. Only 30% can prove their work is making a difference. Those numbers don't point to a measurement problem — they point to a positioning one.
Stop calling us strategic advisors
The 40-point performance gap between organizations that invested in communication tools and training and those that didn't isn't a culture story. It's an execution story — and it has an org chart problem at its center.
Better Signals, Less Noise: Join the Expert Panel on June 23
The Korbyt + Reworked research is in: employees aren't overwhelmed by volume, they're disengaged by irrelevance. A live expert panel on June 23 breaks down what the data means and what communicators should do next.
The room block for Flyover Festival is open
The room block for Flyover Festival is open. Here's where to stay and how to book before the July 27 cutoff.
Unscripted culture: why your values video isn't working (and what to do instead)
Culture storytelling is one of the hardest things to get right on camera. Not because it's technically difficult, but because most of us are filming the wrong thing.
There’s now a marketplace for your internal communications
A startup called SimpleClosure is helping shuttered companies sell their internal data, including years of Slack messages and email threads, to AI companies. The employees whose conversations are in those archives were never asked. This is already happening.
BrightSide 2026 has a strong ICology presence
Four ICology members are on the BrightSide 2026 speaker lineup, covering culture, values, employer branding, and employee listening. Here's what they're bringing to Omaha on September 23.
Your engagement score is lying to you
Firstup's 2026 engagement reports surveyed more than 6,200 employees across North America and the UK. The headline numbers look reassuring. What's underneath them is a different story.
The firm that helped cause the opioid crisis would like to teach you about trauma
McKinsey paid $1 billion for its role in the opioid crisis. Now they're publishing guidance on trauma-informed leadership. Ellen Griley, who lost her brother to the crisis McKinsey helped accelerate, has thoughts — on the data, the source, and what the Trauma Industrial Complex gets wrong.
One employee stopped working for a year. Nobody noticed.
A software employee stopped working entirely for a year and nobody noticed. Her story isn't the outlier it looks like — and the data behind it should make every communicator uncomfortable.
Most organizations are branding their culture, not building it.
Culture isn't what you say it is. It's what your leaders, systems, and incentives reinforce every day. I talked with bink. CEO Ann Melinger about the gap between cultural intent and employee reality — and why knowing about it without acting on it might be the most dangerous move of all.
Your AI Strategy Has a $161 Billion Coordination Problem
AI delivered on speed. The coordination fallout is something else. Here's what the State of Teams 2026 means for IC practitioners — and what to do with it.
Internal comms doesn't drive revenue. (They're wrong.)
Someone said internal communications is a cost center, not a revenue driver. The data disagrees -- and the gap between those two beliefs is expensive.
What CEOs got wrong about going quiet
Golin's CEO Impact Index is being read as a guide for PR agencies and corporate affairs teams. Internal communicators should be reading it too. The data is about external communications. The lessons aren't.
Running on Empty, Nice vs. Necessary & What AI Adoption Is Actually Measuring
Most organizations aren't short on engagement programs. They're short on clear priorities. This week on Frequency, Jenni Field and I dug into why motivation erodes after the hire, what internal comms professionals are getting wrong about access and influence, and why the companies furthest along on AI are quietly changing what they measure.
Report: 44% of employees tune out. But volume isn't the problem
Half of employees say message volume is about right. 44% still tune out. That gap has a name: passive disengagement. Here's what the data says about trust, channel discipline, and AI in workplace communication.
The best online communities for Internal Communications and Employee Experience professionals
Not all IC communities are the same. Here's an honest breakdown of the practitioner communities, professional associations, and social spaces worth knowing — including ones that aren't us.
The Flyover Festival 2026 speaker lineup is here
The Flyover Festival 2026 speaker lineup is set. Five sessions, six speakers, and a creativity thread running through the entire day. August 27 in Sioux Falls, 45 seats, zero passive keynotes. Here's who's joining us and why you should be in the room.

