Working for leaders who can't say "I was wrong"
Amy Edmondson's research identified three core leader behaviors that make teams safe to speak up. One of the hardest is admitting you got something wrong. Plenty of leaders never get there, and the credibility bill lands with internal communication.
What HR, IT, and Comms leaders really think about AI at work
When HR, IT, and comms leaders get in the same room to talk about AI adoption, the conversation gets honest fast. No polished case studies - Real talk about what's working, what's breaking, and what employees are actually experiencing at work.
How to read the Forrester Wave if you're a communicator
Forrester's Q2 2026 Wave for intranet platforms is out, and vendor inboxes everywhere are celebrating. Before you forward the graphic to your leadership team, here's what the report actually measures, who it was built for, and how to use it if you're a communicator - not a CIO.
The $50B Wellness Market Is Failing, BANI, Toxic Culture & Pushing Back on Your CEO
Organisations keep buying solutions to problems they haven't actually defined. This week on Frequency, Chuck Gose and Jenni Field cover corporate wellness, the BANI framework, toxic culture labels, and when to push back on your CEO.
AI;DR is coming for your employee comms
There's a new acronym making the rounds: AI;DR. "AI Didn't Read." It's what employees are already doing with communications that smell like a chatbot wrote them — and internal communicators are more exposed than they think.
How to read the 2025 Gartner Magic Quadrant if you're a communicator
Nearly half the vendors Gartner evaluated landed in the Leaders quadrant. That tells you something about where this market is before you even read a word about the platforms. A communicator's read on the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions - including the line buried in the report that no vendor will be quoting.
The questions to ask before you buy internal communications software
Vendor demos are designed to impress. These are the questions that get past the pitch — covering implementation, workforce reach, measurement, and what happens when you want to leave.
What the MIT AI Study Means for Internal Communications
MIT FutureTech tracked AI performance across 17,000 real work tasks — and the results directly affect how internal communicators work. Here's what the data says, and what IC practitioners should do about it.
The Jargon Trap, the AI Backlash, and the 48-Hour Cliff
Four stories this week that don't share a headline but share an uncomfortable thread: the systems running workplaces are quietly breaking down, and the data is catching up.
Where ICology is showing up in 2026
Not a neutral roundup. Every event where ICology is speaking, facilitating, hosting, or recording Frequency live in 2026 — in one place.
5 phrases that signal you belong in the room
Yasar Ahmad wasn't talking about internal comms when he shared these five phrases. But if you've ever left a meeting feeling like your voice didn't land the way it should have, this one's worth your time.
The trust recession, ineffective meetings and the root of psychological safety
Only 21% of employees strongly agree they trust their organization's leadership. This week's Frequency covers the Kano model for trust, why recurring meetings are a culture problem in disguise, and what the research on psychological safety says IC teams should actually be doing.
The One-Person Internal Comms Team Survival Guide
You're not under-resourced because you're doing something wrong. You're under-resourced because most organizations still don't staff internal communications like a real function. Here's how to survive it, and do good work anyway.
ICology Members Speaking at IABC World Conference 2026 in Toronto
IABC World Conference 2026 runs June 14-16 in Toronto, and four ICology community members are on the program. Here's a look at what Chuck Gose, Pinaki Kathiari, Andrea Greenhous, and Arlene Amitirigala are bringing to the stage.
The most grounded IC conversation in New York will happen 60 floors in the air
On May 21, Workvivo is hosting ENGAGE New York at Manhatta, 60 floors above Lower Manhattan. It's free, it's in-person, and it's built for IC and HR practitioners who want practical conversation over polished pitches. Chuck Gose will be there. Here's why you should be too.
7 things communicators need to know from Anthropic's 81,000-person AI study
Anthropic just published findings from 81,000 interviews across 159 countries. Read it through an IC lens and it's essentially a study about your employees.
Career Dysmorphia, AI Brain Fry & the Reciprocity Gap
Nearly 60% of millennial workers want a layoff, not a resignation. Women are leaving corporate because the deal stopped making sense. And AI might be frying the brains of your best people. Episode 50 covers all of it.
What Happened at the EX Factor Summit
The EX Factor Summit didn't run like a conference. There were no keynote stages, no case study decks, and no speakers recapping past wins. Just a full day of hands-on workshops for internal communications practitioners who came ready to do the work — and left with a sharper problem statement, a working draft, and a concrete next step.
Lights, Camera, Communicate Goes Live at Transform
For the first time, Lights, Camera, Communicate recorded live from the Transform show floor. Four guests, one recurring theme: communicators have the skills HR leaders need, but aren't in the rooms where those decisions get made. Watch the full episode.
What makes an employee persona worth using
Most employee personas are too vague to use. Here's what needs to go into one to make it worth building - and a free tool that removes the excuse not to start.

