There’s now a marketplace for your internal communications
A startup called SimpleClosure is helping shuttered companies sell their internal data, including years of Slack messages and email threads, to AI companies. The employees whose conversations are in those archives were never asked. This is already happening.
BrightSide 2026 has a strong ICology presence
Four ICology members are on the BrightSide 2026 speaker lineup, covering culture, values, employer branding, and employee listening. Here's what they're bringing to Omaha on September 23.
Your engagement score is lying to you
Firstup's 2026 engagement reports surveyed more than 6,200 employees across North America and the UK. The headline numbers look reassuring. What's underneath them is a different story.
The firm that helped cause the opioid crisis would like to teach you about trauma
McKinsey paid $1 billion for its role in the opioid crisis. Now they're publishing guidance on trauma-informed leadership. Ellen Griley, who lost her brother to the crisis McKinsey helped accelerate, has thoughts — on the data, the source, and what the Trauma Industrial Complex gets wrong.
One employee stopped working for a year. Nobody noticed.
A software employee stopped working entirely for a year and nobody noticed. Her story isn't the outlier it looks like — and the data behind it should make every communicator uncomfortable.
Most organizations are branding their culture, not building it.
Culture isn't what you say it is. It's what your leaders, systems, and incentives reinforce every day. I talked with bink. CEO Ann Melinger about the gap between cultural intent and employee reality — and why knowing about it without acting on it might be the most dangerous move of all.
Your AI Strategy Has a $161 Billion Coordination Problem
AI delivered on speed. The coordination fallout is something else. Here's what the State of Teams 2026 means for IC practitioners — and what to do with it.
Internal comms doesn't drive revenue. (They're wrong.)
Someone said internal communications is a cost center, not a revenue driver. The data disagrees -- and the gap between those two beliefs is expensive.
What CEOs got wrong about going quiet
Golin's CEO Impact Index is being read as a guide for PR agencies and corporate affairs teams. Internal communicators should be reading it too. The data is about external communications. The lessons aren't.
Running on Empty, Nice vs. Necessary & What AI Adoption Is Actually Measuring
Most organizations aren't short on engagement programs. They're short on clear priorities. This week on Frequency, Jenni Field and I dug into why motivation erodes after the hire, what internal comms professionals are getting wrong about access and influence, and why the companies furthest along on AI are quietly changing what they measure.
Report: 44% of employees tune out. But volume isn't the problem
Half of employees say message volume is about right. 44% still tune out. That gap has a name: passive disengagement. Here's what the data says about trust, channel discipline, and AI in workplace communication.
The best online communities for Internal Communications and Employee Experience professionals
Not all IC communities are the same. Here's an honest breakdown of the practitioner communities, professional associations, and social spaces worth knowing — including ones that aren't us.
The Flyover Festival 2026 speaker lineup is here
The Flyover Festival 2026 speaker lineup is set. Five sessions, six speakers, and a creativity thread running through the entire day. August 27 in Sioux Falls, 45 seats, zero passive keynotes. Here's who's joining us and why you should be in the room.
Working for leaders who can't say "I was wrong"
Amy Edmondson's research identified three core leader behaviors that make teams safe to speak up. One of the hardest is admitting you got something wrong. Plenty of leaders never get there, and the credibility bill lands with internal communication.
What HR, IT, and Comms leaders really think about AI at work
When HR, IT, and comms leaders get in the same room to talk about AI adoption, the conversation gets honest fast. No polished case studies - Real talk about what's working, what's breaking, and what employees are actually experiencing at work.
How to read the Forrester Wave if you're a communicator
Forrester's Q2 2026 Wave for intranet platforms is out, and vendor inboxes everywhere are celebrating. Before you forward the graphic to your leadership team, here's what the report actually measures, who it was built for, and how to use it if you're a communicator - not a CIO.
The $50B Wellness Market Is Failing, BANI, Toxic Culture & Pushing Back on Your CEO
Organisations keep buying solutions to problems they haven't actually defined. This week on Frequency, Chuck Gose and Jenni Field cover corporate wellness, the BANI framework, toxic culture labels, and when to push back on your CEO.
AI;DR is coming for your employee comms
There's a new acronym making the rounds: AI;DR. "AI Didn't Read." It's what employees are already doing with communications that smell like a chatbot wrote them — and internal communicators are more exposed than they think.
How to read the 2025 Gartner Magic Quadrant if you're a communicator
Nearly half the vendors Gartner evaluated landed in the Leaders quadrant. That tells you something about where this market is before you even read a word about the platforms. A communicator's read on the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions - including the line buried in the report that no vendor will be quoting.
The questions to ask before you buy internal communications software
Vendor demos are designed to impress. These are the questions that get past the pitch — covering implementation, workforce reach, measurement, and what happens when you want to leave.

