There’s now a marketplace for your internal communications
Chuck Gose Chuck Gose

There’s now a marketplace for your internal communications

A startup called SimpleClosure is helping shuttered companies sell their internal data, including years of Slack messages and email threads, to AI companies. The employees whose conversations are in those archives were never asked. This is already happening.

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Your engagement score is lying to you
Chuck Gose Chuck Gose

Your engagement score is lying to you

Firstup's 2026 engagement reports surveyed more than 6,200 employees across North America and the UK. The headline numbers look reassuring. What's underneath them is a different story.

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Most organizations are branding their culture, not building it.
Chuck Gose Chuck Gose

Most organizations are branding their culture, not building it.

Culture isn't what you say it is. It's what your leaders, systems, and incentives reinforce every day. I talked with bink. CEO Ann Melinger about the gap between cultural intent and employee reality — and why knowing about it without acting on it might be the most dangerous move of all.

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What CEOs got wrong about going quiet
Chuck Gose Chuck Gose

What CEOs got wrong about going quiet

Golin's CEO Impact Index is being read as a guide for PR agencies and corporate affairs teams. Internal communicators should be reading it too. The data is about external communications. The lessons aren't.

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Running on Empty, Nice vs. Necessary & What AI Adoption Is Actually Measuring
Chuck Gose Chuck Gose

Running on Empty, Nice vs. Necessary & What AI Adoption Is Actually Measuring

Most organizations aren't short on engagement programs. They're short on clear priorities. This week on Frequency, Jenni Field and I dug into why motivation erodes after the hire, what internal comms professionals are getting wrong about access and influence, and why the companies furthest along on AI are quietly changing what they measure.

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The Flyover Festival 2026 speaker lineup is here
Chuck Gose Chuck Gose

The Flyover Festival 2026 speaker lineup is here

The Flyover Festival 2026 speaker lineup is set. Five sessions, six speakers, and a creativity thread running through the entire day. August 27 in Sioux Falls, 45 seats, zero passive keynotes. Here's who's joining us and why you should be in the room.

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Working for leaders who can't say "I was wrong"
Chuck Gose Chuck Gose

Working for leaders who can't say "I was wrong"

Amy Edmondson's research identified three core leader behaviors that make teams safe to speak up. One of the hardest is admitting you got something wrong. Plenty of leaders never get there, and the credibility bill lands with internal communication.

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How to read the Forrester Wave if you're a communicator
Chuck Gose Chuck Gose

How to read the Forrester Wave if you're a communicator

Forrester's Q2 2026 Wave for intranet platforms is out, and vendor inboxes everywhere are celebrating. Before you forward the graphic to your leadership team, here's what the report actually measures, who it was built for, and how to use it if you're a communicator - not a CIO.

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AI;DR is coming for your employee comms
Chuck Gose Chuck Gose

AI;DR is coming for your employee comms

There's a new acronym making the rounds: AI;DR. "AI Didn't Read." It's what employees are already doing with communications that smell like a chatbot wrote them — and internal communicators are more exposed than they think.

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How to read the 2025 Gartner Magic Quadrant if you're a communicator
Chuck Gose Chuck Gose

How to read the 2025 Gartner Magic Quadrant if you're a communicator

Nearly half the vendors Gartner evaluated landed in the Leaders quadrant. That tells you something about where this market is before you even read a word about the platforms. A communicator's read on the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions - including the line buried in the report that no vendor will be quoting.

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