Your AI Strategy Has a $161 Billion Coordination Problem
AI delivered on speed. The coordination fallout is something else. Here's what the State of Teams 2026 means for IC practitioners — and what to do with it.
Internal comms doesn't drive revenue. (They're wrong.)
Someone said internal communications is a cost center, not a revenue driver. The data disagrees -- and the gap between those two beliefs is expensive.
What CEOs got wrong about going quiet
Golin's CEO Impact Index is being read as a guide for PR agencies and corporate affairs teams. Internal communicators should be reading it too. The data is about external communications. The lessons aren't.
Running on Empty, Nice vs. Necessary & What AI Adoption Is Actually Measuring
Most organizations aren't short on engagement programs. They're short on clear priorities. This week on Frequency, Jenni Field and I dug into why motivation erodes after the hire, what internal comms professionals are getting wrong about access and influence, and why the companies furthest along on AI are quietly changing what they measure.
Report: 44% of employees tune out. But volume isn't the problem
Half of employees say message volume is about right. 44% still tune out. That gap has a name: passive disengagement. Here's what the data says about trust, channel discipline, and AI in workplace communication.
The best online communities for Internal Communications and Employee Experience professionals
Not all IC communities are the same. Here's an honest breakdown of the practitioner communities, professional associations, and social spaces worth knowing — including ones that aren't us.
The Flyover Festival 2026 speaker lineup is here
The Flyover Festival 2026 speaker lineup is set. Five sessions, six speakers, and a creativity thread running through the entire day. August 27 in Sioux Falls, 45 seats, zero passive keynotes. Here's who's joining us and why you should be in the room.
Working for leaders who can't say "I was wrong"
Amy Edmondson's research identified three core leader behaviors that make teams safe to speak up. One of the hardest is admitting you got something wrong. Plenty of leaders never get there, and the credibility bill lands with internal communication.
What HR, IT, and Comms leaders really think about AI at work
When HR, IT, and comms leaders get in the same room to talk about AI adoption, the conversation gets honest fast. No polished case studies - Real talk about what's working, what's breaking, and what employees are actually experiencing at work.
How to read the Forrester Wave if you're a communicator
Forrester's Q2 2026 Wave for intranet platforms is out, and vendor inboxes everywhere are celebrating. Before you forward the graphic to your leadership team, here's what the report actually measures, who it was built for, and how to use it if you're a communicator - not a CIO.
The $50B Wellness Market Is Failing, BANI, Toxic Culture & Pushing Back on Your CEO
Organisations keep buying solutions to problems they haven't actually defined. This week on Frequency, Chuck Gose and Jenni Field cover corporate wellness, the BANI framework, toxic culture labels, and when to push back on your CEO.
AI;DR is coming for your employee comms
There's a new acronym making the rounds: AI;DR. "AI Didn't Read." It's what employees are already doing with communications that smell like a chatbot wrote them — and internal communicators are more exposed than they think.
How to read the 2025 Gartner Magic Quadrant if you're a communicator
Nearly half the vendors Gartner evaluated landed in the Leaders quadrant. That tells you something about where this market is before you even read a word about the platforms. A communicator's read on the 2025 Gartner Magic Quadrant for Intranet Packaged Solutions - including the line buried in the report that no vendor will be quoting.
The questions to ask before you buy internal communications software
Vendor demos are designed to impress. These are the questions that get past the pitch — covering implementation, workforce reach, measurement, and what happens when you want to leave.
What the MIT AI Study Means for Internal Communications
MIT FutureTech tracked AI performance across 17,000 real work tasks — and the results directly affect how internal communicators work. Here's what the data says, and what IC practitioners should do about it.
The Jargon Trap, the AI Backlash, and the 48-Hour Cliff
Four stories this week that don't share a headline but share an uncomfortable thread: the systems running workplaces are quietly breaking down, and the data is catching up.
Where ICology is showing up in 2026
Not a neutral roundup. Every event where ICology is speaking, facilitating, hosting, or recording Frequency live in 2026 — in one place.
5 phrases that signal you belong in the room
Yasar Ahmad wasn't talking about internal comms when he shared these five phrases. But if you've ever left a meeting feeling like your voice didn't land the way it should have, this one's worth your time.
The trust recession, ineffective meetings and the root of psychological safety
Only 21% of employees strongly agree they trust their organization's leadership. This week's Frequency covers the Kano model for trust, why recurring meetings are a culture problem in disguise, and what the research on psychological safety says IC teams should actually be doing.
The One-Person Internal Comms Team Survival Guide
You're not under-resourced because you're doing something wrong. You're under-resourced because most organizations still don't staff internal communications like a real function. Here's how to survive it, and do good work anyway.

